JOB SATISFACTION AS A PREDICTOR OF ORGANIZATIONAL CITIZENSHIP
BEHAVIOR
Author :
Wahjusaputri, Sintha
Abstrak:
Job Satisfaction (JS) at work has an influence on the level of Organizational Citizenship Behavior
(OCB) and in turn on work performance. The aim of this study is to determine and establish a
relationship between Job Satisfaction (JS) and Organizational Citizenship Behavior (OCB) among
faculty in higher education institutions. In this study we have employed the Job Satisfaction and
Organizational Citizenship Behavior inventories to quantify the Job Satisfaction (JS) and
Organizational Citizenship Behavior (OCB) levels respectively. Samples from 252 faculty members in
University of Muhammadiyah Prof. Dr. Hamka (UHAMKA) University were used to obtain the
empirical base for the study. Correlation and multiple regression analyses were used to interpret the
data. Our results demonstrate that there is a positive relationship between Job Satisfaction and
factors that constitute the Citizenship Behavior (OCB).